Inquiry Request Form
Our Office
1 East Erie St, Suite 525
Chicago, IL 60611
Telephone: +1 (312) 709 7736
Payments
Quality Assurance
Quality control steps are followed to ensure the highest level of quality for our work. We pay attention to detail in every phase of study design, analysis, programming, data reporting, editing, and quality assurance processes. Our strict quality assurance process ensures that our clients are 100% satisfied.
Refund policy
Should you not be entirely satisfied with our service and can cite fair justifications, you will be eligible for a corrective action, full or partial refund.
Confidentiality and Privacy
You can be assured that your data and documents will be kept confidential. Having experience with Institutional Review Boards (IRBs), we understand the importance of keeping data confidential. Communication and documents sent to us are confidential and secure. All data sets that we receive are kept on an encrypted container. Data and documents are deleted from our system within 30 days of job completion. As a strict rule, we never release information regarding who we work for or what projects we are working on to anyone unless you ask us to do so. On request, we will sign a non-disclosure agreement. BioepiNet does not collect or store any credit card information relating to your payment. All payments are conducted through the Paypal system, which provides highly secure credit card transactions.